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AI Receptionist & Voice Agents

Custom AI voice agents that answer calls, book appointments, and route leads on your phone line.

Overview

How we approach ai receptionist & voice agents

An AI voice agent is an AI receptionist on your phone line: it answers calls around the clock, handles several at once, books appointments, qualifies and routes leads, and hands off to a person when a call needs one. We build it as a custom system on the number you already use, not an off-the-shelf seat, so it fits your call flow, your calendar, and your CRM instead of forcing you onto someone else's.

The difference between a demo that sounds clever and an agent you can actually put in front of customers is the unglamorous part: scoped permissions so it only does what you've allowed, an audit trail of every call, sensible escalation to a human, and honest limits on what it should handle versus route. We design those in from the start, and we're candid that high-stakes or sensitive calls belong with a person. If you want the productized view of this capability, it's the same offering as our AI Receptionist under Front Desk AI; this is the build-and-deploy side of it.

What's included

In every engagement

Scope flexes to the problem, but these are the things you can count on us bringing.

  • Custom voice agent built on your existing phone line
  • Appointment booking, lead capture, and call routing
  • Integration with your calendar, CRM, and call flow
  • Scoped permissions, audit trail, and human escalation

See it on your own data.

Book a 30-minute demo. We'll walk through Shield Suite with your use case in mind.