# gmware

> gmware is a software company that builds Shield Suite (retail intelligence for beverage-alcohol brands) and runs engineering and IT-consulting teams from offices in Austin, Texas and India. We ship production software and run it: product engineering, cloud, data and AI/ML, DevOps, cybersecurity, legacy modernization, and staff augmentation.

gmware works in two modes. The first is Shield Suite, a SaaS product that gives beverage-alcohol suppliers and distributors daily off-premise retail intelligence across more than 60,000 storefronts: competitive pricing, out-of-stocks, price-to-consumer, and shelf monitoring. The second is engineering services, where senior teams in the US and India build, modernize, and run software for companies that need more hands or skills than they have in-house. Every offshore seat has US oversight.

We also ship AI products: Front Desk AI (a voice agent that answers calls, books appointments, and captures leads) and AutoPilot Ops (workflow and process automation built on AI agents and RPA).

## Products
- [All products](https://gmware.com/products): Shield Suite, Front Desk AI, and AutoPilot Ops.
- [Shield Suite — Competitive Intelligence](https://gmware.com/products/shieldsuite-competitive-intelligence): Daily off-premise retail intelligence for beverage-alcohol brands.
- [Front Desk AI — AI Receptionist](https://gmware.com/products/ai-receptionist): AI voice agent that answers business phone lines, books appointments, and captures leads.
- [AutoPilot Ops — AI Automation](https://gmware.com/products/autopilot-ai-automation): AI-agent and RPA automation for back-office operations.

## Services
- [All services](https://gmware.com/services): Full catalog of engineering and IT-consulting services.
- [Staff augmentation and dedicated teams](https://gmware.com/services/staff-augmentation-dedicated-teams): Senior engineers and dedicated pods on your team, with US oversight on every offshore seat.
- [Data engineering and warehouse](https://gmware.com/services/data-engineering-warehouse-consulting): Pipelines, warehouses, and the data foundation behind dashboards and models.
- [Healthcare software development](https://gmware.com/services/healthcare-software-development): HIPAA-aware EHR integration, telehealth, and clinical software.
- [Legacy modernization](https://gmware.com/services/legacy-application-modernization): Rewrite, refactor, or rehost aging systems before end-of-support deadlines.
- [Managed IT services](https://gmware.com/services/it-support-services): Managed IT and tiered support across US oversight and India delivery.
- [Cloud consulting](https://gmware.com/services/cloud-consulting): AWS, Azure, and GCP architecture, migration, and cost optimization.
- [AI agents and LLM integration](https://gmware.com/services/ai-agents-llm-integration): RAG systems, AI agents, and LLM features shipped to production.

## Locations
- [Austin IT consulting](https://gmware.com/it-consulting-austin): IT consulting and software development in Austin, Texas.
- [NYC software development](https://gmware.com/nyc-software-development): Software development for New York companies.
- [Chicago software development](https://gmware.com/chicago-software-development): Software development for Chicago companies.
- [Texas software development](https://gmware.com/texas-software-development-it-consulting): Software development and IT consulting across Texas.

## More
- [About gmware](https://gmware.com/about): Who we are, where we work, and how we run delivery.
- [Industries](https://gmware.com/industries): Sectors we build for, from beverage-alcohol to healthcare.
- [Blog](https://gmware.com/blog): Writing on engineering, AI, data, and IT delivery.

## Optional
- [Success stories](https://gmware.com/success-stories): Selected client work and outcomes.
- [Careers](https://gmware.com/careers): Open roles across US and India teams.
- [Contact](https://gmware.com): Book a demo or reach the team at info@gmware.com.